PA Homeopathy - Dr. Bernardo A. Merizalde

Health Horizons Homeopathic Office Policies

To set up appointments
You can call the office to set up appointments with Dr. Merizalde at 610-238-9963. Please leave a message on/with the answering service. Your call will be returned soon, no later than the next working day. Please leave your telephone numbers and the best times to reach you. Please speak slowly and intelligibly.

In case of emergencies
If you need to reach Dr. Merizalde immediately, you can page him by dialing 215-552-4220. Wait for a set of tones and punch in your telephone number with the area code first. Wait until the second set of tones and then hang up. Your call will be returned as promptly as possible. If you need immediate medical attention and can't wait for Dr. Merizalde to return your "page," please go to the nearest emergency room.

Cost of services
The cost of Dr. Merizalde's services during office visits and telephone consultations are based on the length of time and the complexity of the service. Brief telephone consultations, under five minutes, are provided at no cost. Otherwise, clinical services or telephone consultations will be charged proportionally to the time spent and the level of medical expertise required for your condition and based on an hourly rate of __. Most of the fees charged are close to Medicare's "maximum allowable charges" for similar clinical services. The frequency and length of the clinical services needed to treat your condition vary individually.

Dr. Merizalde has chosen not to participate with any managed care provider panels (HMOs) or with Medicare. Most insurance companies and HMO plans that have an "out-of-network" or "point-of-service" coverage will reimburse some portion of the costs of your medical care. Most insurance companies have an "approved amount" for the clinical services and have deductibles. Some companies also deduct a "co-pay." The reimbursement from your insurance depends on those variables and they vary from insurance policy to insurance policy even within the same company. You should call your carrier to confirm your coverage. You will be notified of any changes in the fee schedule prior to any service.

The charges for services are payable at the time of service. Dr. Merizalde will provide an invoice, or insurance form, you can submit to your insurance company for reimbursement. Most insurance companies do not cover for telephone consultations or case management (writing of medical reports, consultations with other specialists for coordination of care, etc.). The charges incurred for these services and any other services not covered by your insurance company will be your responsibility.

Cancellations
If you are unable to make your scheduled appointment, please notify Dr. Merizalde at least 24 hours in advance. There will be consideration if the cancellation is due to an emergency. Otherwise you will be charged for the missed appointment.

Questions and concerns
If you have any questions about your bill or any questions or comments about the management of Dr. Merizalde's practice, please contact him directly. Your satisfaction with the clinical services you receive is of utmost importance. If you are discontent with the services provided please notify Dr. Merizalde immediately.

Bernardo A. Merizalde, M.D.
600 Germantown Pike
Lafayette Hill, PA 19444

phone: 610.238.9963
fax: 610.238.0460
beeper: 215.552.4220
website: www.pahomeopathy.com
e-mail: bermeriz at navpoint.com


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